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Customer satisfaction survey

Your opinions and suggestions are very important to us.

Estimated time 2 minutes

Please rate the importance of the following questions for you and then how successful EAE has been in these matters.

(5 Highest Score and 1 Lowest Score)

1. GENERAL EVALUATION

2. SALES-CUSTOMER SERVICE

3. 3. AFTER SALES SUPPORT

4. PRIORITIES

5. GENERAL SATISFACTION QUESTIONS

GENERAL EVALUATION

1. How important is adequacy in terms of product variety for you? How successful do you find EAE in this regard?

Performance Level

5

4

3

2

1

Degree of Importance

5

4

3

2

1

2. How important is product quality to you? How successful do you find EAE in this regard?

Degree of Importance

5

4

3

2

1

Performance Level

5

4

3

2

1

3. How important is the overall pricing policy to you? How successful do you find EAE in this regard?

Degree of Importance

5

4

3

2

1

Performance Level

5

4

3

2

1

4. How important is the on-time delivery of the requested products to you? How successful do you find EAE in this regard?

Degree of Importance

5

4

3

2

1

Performance Level

5

4

3

2

1

5. How important is certification and documentation proficiency to you? How successful do you find EAE in this regard?

Degree of Importance

5

4

3

2

1

Performance Level

5

4

3

2

1

6. How professional do you find EAE? (5. Very professional, 1. Not professional at all)

Performance Level

5

4

3

2

1

7. Would you like to use these products again in a new business based on your experience and product usage? If not, could you please specify the reasons?

Yes

No

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Copyright © 2024 EAE Aydınlatma A.Ş

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As in the capacity of the data controller/processor;

I hereby agree and represent that I grant my explicit consent that I have read and agreed on the Policy on Processing and Protection of the Personal Data and Confidentiality and Clarification Text of the Corporation delivered to me by EAE GROUP COMPANIES (‘‘hereinafter shall be referred to as “Company”), consisting of the corporations EAE ELEKTRİK ASANSÖR ENDÜSTİRİSİ İNŞAAT SAN. VE TİC. A.Ş., EAE ELEKTRİK AYDINLATMA ENDÜSTRİSİ SAN. VE TİC. A.Ş., EAE ELEKTROTEKNİK SAN. VE TİC. A.Ş., EAE TEKNOLOJİ ARAŞTIRMA GELİŞTİRME SAN. VE TİC. A.Ş., EAE MAKİNA SAN. VE TİC. A.Ş. and various personal data including but not limited to identification, contact information can be retained and stored directly or indirectly for a period stipulated by laws and/or required by the purpose of processing for the purpose of enabling the corporation to perform the sales/marketing of the products and services, provide after-sale services, perform campaigns, advertisement and various publicity activities for the products and services, provide surveys and feedbacks, perform supply, transportation service collaborations for the products and services and to execute the business operations and fulfill the agreements concluded with the customers, that it may be processed provided that it complies with the matters referred to in the laws and regulations; that it can be taken, recorded, stored in electronic or physical environments for the purpose of processing by taking the necessary security measures, that it may be reorganized, lawfully disclosed and transferred; that I have been informed on these matters by the Company and provided to be bound by the purposes stated hereinabove, that my personal data can be transferred by the Company to Company employees/officials, primarily corporation residing within the country such as EAE Elektrik, EAE Aydınlatma, EAE Elektroteknik, EAE Teknoloji, EAE Makina and group companies residing overseas such as EAE Germany, EAE America, EAE Australia, EAE Italy, EAE France and EAE UAE (Company and/or shareholders, partners thereof), public institutions and organizations, business partners, suppliers, dealers and/or service providers which the Company collaborates or works with for the execution of the services to be provided to me within the scope of the legal and statutory obligations and/or execution of the operations and activities and service provider residing overseas providing services within the scope of hosting (Microsoft Azure, AWS) and every other relevant activities and operations.